CONTACT

You can email us anytime of the day at contact@mogisue.com We’ll get back to you as soon as possible.

Hey There! Got some burning questions? Take a look at our FAQ and see if you can find what you need!

How can I order from your website? 

To purchase our product, you can do it through the website or Etsy, whichever is more convenient for you!

I am wondering if an out of stock item will be restocked?

If an item is out of stock and you are interested in purchasing, you can drop us an email to contact@mogise.com and our team will get back to you asap.

I’m after some information on sizing?

Each garment size is described on the product page in the “product description” section along with all measurements. If you have any extra questions in terms of the product or sizing, feel free to drop us an email to contact@mogisue.com and our team will get back to you asap.

How do I return an item?

If it doesn’t work out we gladly accept returns for unworn items in original condition with the tags still attached. In case of the return you would have to ship it back to us ( please note that we do not cover the shipping back costs ) and when the item arrives your refund will be processed within 24h.

How much is shipping and how long will it take?

Depending on where you are based, each shipping cost may vary. The exact shipping cost will be calculated at the checkout on your Etsy checkout page.

How long will it take to pack and send my order?

The making process can take from 1-2 weeks. Then, we aim to post your order within 24 hours. You will get a confirmation email to let you know it’s been dispatched. Please note, we do not operate on weekends, so if you’ve ordered on Friday evening or over the weekend, your order will not be dispatched until Monday morning.